Disabled accounts

If you get an email or error message that your account’s disabled, it’s likely due to one of the following reasons.

Suspected fraudulent activity

If we detect any possible fraudulent activity on your account, or anything else that violates our terms and conditions, we disable it.

Chargebacks

A chargeback is when someone reverses a payment to Pilot Assessment Prep through their bank, credit card company, or online payment service (such as PayPal).

This disables the account the charge occurred on and cancel the subscriptions.

How do I get my account back?

If you feel there's been some confusion, you can contact us.